Design-Build is a remodeling concept that delivers design and construction services under one contract with a single point of responsibility and accountability.  Here at Sutton Construction Inc., we have over 27 years of experience in remodeling bathrooms and kitchens and we utilize a Design-Build process because it provides optimum value to our clients through better project coordination, scheduling, communication and collaboration.

When you hire our professional team to complete a project for you, we’ll use a step by step process that is easy, clear, and highly effective. The idea with our Design-Build process is that you will have, as the consumer, a perfectly clear and concise understanding of everything you will receive for your investment. This will make your decision-making process easier and our attention to details will keep your project on schedule and on budget.

Consultation

Initial Consultation

The first step to every home improvement project is an on-site consultation. This complimentary meeting typically lasts 60–90 minutes and gives us the opportunity to learn about your needs and what ideas you have in mind. We ask plenty of questions to really understand what you are trying to accomplish with your project. We will also discuss your desired timeframe and your project investment desires. At the end of our time together, we can better determine if we are a great fit for each other. If we are, the next step is our Complementary Project Evaluation (CPE).

CPE

CPE

Our CPE takes place after the initial visit and before the signing of a contractual agreement. It consists of three vital components – Design, Job Scope, and Cost Analysis. We believe that every homeowner would benefit greatly from knowing all three of these components before they choose to conduct business with a remodeling company.

The Design begins with a return visit to your home to take measurements and photos and to gather additional information from you about the details of your project. Emails, phone conversations, and additional visits are also utilized as needed. After we have a clear and well defined idea of what you want, we provide computer drawings so you can see what your proposed project will look like when it’s completed.

If needed, changes and alterations are implemented in the Design phase to dial in the exact look you want your project to have. Together, we take your vision and turn it into reality. Once you sign off on the Design, we start the Job Scope.

The Job Scope is the backbone to the CPE and is designed to confirm that everyone is on the same page and no details are overlooked. During this phase, we assist you with your product selections and make sure all tasks, materials, and trade services are indicated so all ambiguity is erased.

The final portion of the CPE is the Cost Analysis. We take all the information we have gathered during the CPE process to accurately assess what your proposed project will cost. Then, we draft a contractual agreement that includes the project’s timeline, a fixed price quotation, and all the necessary details of the proposed project.

It takes time and a commitment to provide an accurate cost for a remodeling project, however, doing so enables you to know exactly what your project will cost BEFORE the construction begins. While we charge a fee for our CPE service due to the time and resources we have to invest in it, we do credit back a portion of the CPE service fee to you if you select our company to do the work.

Presentation

CPE Presentation

Once your CPE is complete, we meet with you to review all the documentation to make sure everything is in order. We also take as much time as is needed to answer all your questions and/or concerns.

In addition to providing clear and concise details about your proposed project, we also provide clear and concise information regarding acceptable work hours, daily start and end times, the project timeline, daily clean up, change orders, the punch list, warranty information and the like.

Discussing these items in advance will eliminate surprises along the way and it helps us make this remodeling project a very smooth and seamless experience for you and your family.

Once you have approved the contractual agreement to build your project, we move forward to the construction phase.

Construction

Construction

We begin the construction phase by submitting and following through with all the necessary permits so you won’t have to worry about them. We order your selections immediately to insure we have them in our possession prior to the beginning of the project. Your project begins on the agreed upon start date.

During construction, our team is on time and cleans up the workspace every day. Your project manager will provide clear and consistent communication with you about your project and will address any questions or concerns along the way.

Our team of contractors is unparalleled in their professionalism and passion for craftsmanship. We work tirelessly throughout the renovation process to provide top-notch work that maintains budget, schedule, and quality.

Our goal is to make the entire remodeling process as easy and uniform as possible for you. Prior to the completion of your project, we will schedule a punch-list walk-through with you to ensure nothing is missed or incomplete. Most importantly, we will manage every aspect of your project, so you can focus on living your life.

Completion

Completion

When the project is completed, we will schedule and manage any final inspections and complete a final walkthrough with you to confirm that you are 100% satisfied.

Anything that needs to be addressed will be addressed, fixed, or reworked until the project meets, and hopefully exceeds your expectations. We stand by our work and give a one year labor warranty.

We will ensure you receive all pertinent selection/material documentation and that all warranties are in order. Because we enjoy forming lasting relationships with our clients, we offer follow up visits and phone calls to give you the peace of mind that we stand behind our work and will address any additional needs or concerns you may have with your home.